What's your Return & Exchange Policy?

Please Note: For orders placed 11/15/2024 to 12/25/2024 the return period is extended to 60 days from the date of purchase. Orders placed before or after these dates are subject to the original 30 day return window. All other policies apply as normal.

If you are not satisfied with your order, you are welcome to return or exchange your unwashed and unworn item(s) within 30 days from when your order is shipped. You can also email us at DirtyChingaderas@gmail.com with your order number, full name, and the reason for the return.

Note: Returns will have a $5 Shipping & Handling Fee deducted from the refund total. 

The following items are considered final sale and are not returnable:

• Hats
• Beanies
• Stickers, 
• Gift Cards

All returned item(s) must be unworn, unwashed, have zero odor (perfumes, cologne, detergent, deodorant, smoke, Febreze, etc.), and be returned in its original condition. We fully inspect every item we receive. If you return an item that has been worn, washed, smells, is covered in animal or human hair, lint, etc. we will launder it and donate it to a local organization and you will not receive a refund for the item(s). Please note, if your item is deemed ineligible for the above reasons and you want it back, you are responsible for the return shipping costs to have it sent back to you.

All sales are final on all Mystery items; these items cannot be returned or exchanged. 

Returns Lost in Transit: We are not responsible for returned items that are lost with a carrier and not physically received by us, as we are unable to verify the quantity and quality of the items returned to us. If you send a return to us that is lost in transit we will only issue store credit for the returned item if tracking shows it was in transit to our warehouse. 

Refund Information: All credits for returns will be applied directly to the original form of payment. If a prepaid gift card was used to place your order and a return was processed, the funds will be returned to the prepaid gift card. Refunds are processed back to your original form of payment regardless of what was used. If you no longer have the prepaid gift card or the card has expired, you will need to contact the card provider for options.